Shipping policy

Shipping Policy

At Milazzo Jewelry Store, we are committed to delivering your jewelry securely and reliably. Please read our shipping policy carefully to understand our processes and requirements for delivery.

Processing and Shipping Timeline

  • All orders are processed and shipped within 2 to 3 business days after purchase.
  • We use FedEx Certified Shipping for all deliveries, ensuring the highest level of security and reliability.

Shipping Rates

  • Shipping rates are clearly displayed at checkout based on your delivery location and chosen shipping method.
  • The shipping cost will be calculated and shown before you complete your purchase to ensure full transparency.

Delivery Requirements

  • Signature Confirmation Required: To ensure your order reaches you securely, FedEx requires a signature at the time of delivery. Please ensure someone is available to sign for the package at the provided delivery address.
  • If you are unavailable to sign for your package, FedEx may attempt delivery on another day or provide instructions for pick-up at a secure location.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with your tracking number. This tracking number can be used to monitor the delivery progress directly on the FedEx website.

Delivery Delays

  • While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or other factors beyond our control may affect delivery times. We will provide updates as soon as they are available.

Shipping Address Policy

  • Please double-check the shipping address provided at checkout. We are not responsible for packages shipped to incorrect addresses due to customer error.

Lost or Stolen Packages

  • All packages are insured during transit. If your package is lost or stolen, please contact us immediately at milazzojewelryshop@gmail.com.
  • We will work with FedEx to investigate and resolve the issue.

Contact Us

If you have any questions or concerns about shipping, please reach out to us at:
Email: milazzojewelryshop@gmail.com
Phone: +1 (786) 834-2443

Thank you for choosing Milazzo Jewelry Store. We are committed to ensuring your jewelry is delivered with the utmost care and security.