Privacy policy
Privacy Policy
Last updated: November 9, 2024
At Milazzo Jewelry Store, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit, interact with, or make purchases through milazzojewelry.com (the “Site”), or communicate with us about our services (collectively, the “Services”).
Please read this Privacy Policy carefully to understand how we handle your information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or operational needs. When updates are made, we will revise the "Last updated" date and post the changes on the Site.
How We Collect and Use Your Personal Information
Information You Provide Directly
We collect personal information you provide to us directly, which may include:
- Contact Details: Name, address, phone number, and email.
- Order Information: Billing and shipping addresses, payment details, and order confirmations.
- Account Information: Username, password, and security details for account management.
- Customer Support Information: Any details you provide during inquiries or communications with us.
Some features of our Services may require specific information. Choosing not to provide this information may limit access to certain functionalities.
Information We Collect Automatically
We may collect usage data through cookies, pixels, and similar technologies. This information includes:
- Device and browser details.
- IP address and geolocation data.
- Interactions with our Site, such as page views and clicks.
For details on cookies, see our Cookies section below.
Information We Obtain from Third Parties
We may also receive information from:
- Service Providers: Companies like Shopify, which facilitate order fulfillment, payment processing, and site functionality.
- Marketing Partners: Information gathered through online advertising or email interactions.
How We Use Your Personal Information
We use your personal information for purposes such as:
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Providing Products and Services:
- Processing orders, payments, and returns.
- Sending notifications related to your account or transactions.
-
Marketing and Advertising:
- Sending promotional materials via email, SMS, or postal mail.
- Customizing advertisements based on your preferences.
-
Security and Fraud Prevention:
- Monitoring for fraudulent activities.
- Ensuring account security.
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Improving Services:
- Analyzing usage data to enhance functionality.
- Responding to customer inquiries and feedback.
Cookies
Cookies are small files placed on your device to improve functionality and personalize your experience. We use cookies to:
- Store preferences and remember your actions.
- Analyze website usage for optimization.
- Tailor advertisements to your interests.
You can manage cookies through your browser settings. Disabling cookies may affect your ability to use some features of the Site. For more information, visit our Cookie Policy.
How We Share Your Information
We may share your information with:
- Service Providers: For payment processing, shipping, and customer support.
- Marketing Partners: To deliver targeted advertisements and promotions.
- Legal Authorities: To comply with applicable laws or enforce our terms of service.
We do not sell or share sensitive personal information without your consent.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request details about the personal information we hold.
- Correction: Request updates to incorrect or incomplete information.
- Deletion: Request the removal of your personal data.
- Restriction: Limit the processing of your information.
- Portability: Request a copy of your data in a transferable format.
- Withdraw Consent: Revoke any consent previously provided.
To exercise your rights, contact us at milazzojewelryshop@gmail.com. We may require verification of your identity to process your request.
Security and Retention
We implement technical measures to protect your information. However, no system is completely secure. Avoid sharing sensitive data through unprotected channels.
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal obligations.
Children’s Data
Our Services are not intended for children under 16 years of age. If you believe a child has provided us with personal information, contact us to request its removal.
International Data Transfers
If you are located outside the United States, your information may be transferred to and processed in the U.S. or other countries with different data protection laws. We use recognized transfer mechanisms, such as Standard Contractual Clauses, to protect your information.
Returns and Exchanges
At Milazzo Jewelry Store, we prioritize customer satisfaction. However, we do not offer refunds or returns. Instead, we are happy to provide exchanges for items of equal value within 30 days of the purchase date.
To qualify for an exchange:
- The item must be in its original condition, unworn, and with all original packaging and documentation.
- The item must be exchanged for another item of equal value.
For assistance with exchanges, please contact us at milazzojewelryshop@gmail.com or visit us in-store at:
8200 W 33rd Ave Unit #10, Hialeah, FL 33018.
Contact Information
If you have any questions about this Privacy Policy or your personal information, please contact us:
Milazzo Jewelry Store
8200 W 33rd Ave Unit #10, Hialeah, FL 33018
Email: milazzojewelryshop@gmail.com
Phone: +1 (786) 834-2443
For data protection purposes, we are the data controller of your personal information unless otherwise stated.